We have to be notified immediately upon receipt if there are any damages or defects to the items so we can file a claim with a shipping carrier. If we are not notified right away, we will not be able to exchange the item or take it back for a refund. Please note: do not fix or glue little parts without our authorization. We will not accept any item back if it was glued. If items are shipped to customer and the customer then ships the items to other customers, we will not be responsible for any damages to the items.
We have to be notified right away upon receipt if there is damage to the item or it has a manufacturer defect so we can resolve this right away.